Why don’t we ask for help more often?

Give and Take: A Revolutionary Approach to Success by Adam Grant is a fascinating book that looks at the difference between people who naturally give and those who are natural ‘takers’.

He found that the least successful people in business tend to be ‘givers’, as you may suppose. However, Grant also discovered that the most successful people also tend to givers – possibly far more surprising.

The book uncovers lots of great research that often flies in the face of our conventional thinking.

Expectations

One that particularly struck me was the thinking and expectations behind asking for help.

Research shows that at work, the vast majority of giving that occurs between people is in response to direct requests for help. In one study, managers described times when they gave and received help. Of all the giving exchanges that occurred, roughly 90% were initiated by the recipient asking for help. Yet when we have a need, we’re often reluctant to ask for help. Much of the time, we’re embarrassed: we don’t want to look incompetent or needy, and we don’t want to burden others.

It’s a peculiar phenomenon called Game Face where people don’t want to look vulnerable and prefer to be seen as successful all the time. Continue reading “Why don’t we ask for help more often?”

Richard Branson shows that slick PR is far from necessary in difficult times

20141103-183503.jpgFollowing the terrible crash of a Virgin Galactic test flight, Richard Branson has been on the offensive in the past 24 hours, railing against misguided reports of the source of the crash.

But it’s not his pugnacious side that has most impressed me, rather his humanity.

He was quick to fly straight out to the crash site after the tragic accident, visiting affected families and the surviving pilot. He’s also made himself available to the media and not palmed off responsibility to a Press spokesperson.

I listened to him being interviewed on BBC 5 Live on Monday and he was hesitant, stuttering and repeated himself – and utterly brilliant at the same time.

The very fact that he’s not full of pre-rehearsed soundbites and has clearly been affected emotionally by the crash is exactly why people warm to him – and unquestionably a big factor behind his success.

In a world dominated by staged media opportunities, spin and PR-led news, Branson stands out like a beacon of humanity.

His real, human response to an event such as this serves as an example to every other executive at the top echelons of companies. When something goes wrong, act quickly and be a real person.

The public don’t want spin, they want a genuine response. They want emotion. They want heart.

Balance

I’m constantly reading books and articles on the web telling me what I should or shouldn’t be doing to make myself a better and more fulfilled person.

It gets quite overwhelming at times.

‘Don’t waste time, spend it more wisely’
‘Read facts. Make up your own mind’
‘Stay off social media. Do something more worthwhile with your time’
‘Stop chasing happiness – it only comes as a by-product’

Don’t get me wrong. A lot of advice is probably spot on. It’s just that you can’t do everything.

Ultimately what we all need is ‘balance’.
– The ability to go on social media AND spend real time with friends.
– Time to read an excellent nonfiction work, AS WELL AS the new Lee Child
– Energy to play squash AND watch the England game
– Eat a healthy salad AND an indulgent chocolate fondant

So by all means, I’ll keep reading all the great advice but offset with my own little vices.